When do I use this?
If a domain name must be moved to another account, for example when the owner changes, the domain must be moved to its own unique account.
Account name or account ID?
To move a domain to another account (which must be created first if it is not in our system), you need either the account name or the account ID of the account you move to. If the receiving account does not want to give out its account name, the account ID is an alternative. It is at the bottom of "Update account details" on the receiving account and is 28-30 characters long. Create an account here.
The steps
1: Fill in the account and account password of the account to move from.
2: Get the account ID of the account to move to (see above).
3: Choose whether the owner account, the billing account or both are changed.
4: Press Request account change.
What happens then?
An e-mail with an accept link (valid for 96 hours) is sent automatically to the new account. When the link is clicked, the domain is moved (internally) to the new account – owner account, billing account or both, as chosen. After that the domain is no longer shown on the previous account.
Invoices
Existing invoices cannot be moved to the new account. They must still be paid under the original account, which can invoice the new account itself if wanted.
Ownership and whois
Ownership of a .DK domain is not changed with this function – that is done directly at punktum.dk, we are not allowed to do it. For .COM, .NET, .ORG, .INFO and .BIZ domains the ownership can be changed after the move: on the new account, do an "Update account details" – the new details are then sent to whois automatically and updated shortly after.
Owner and billing account
All domains have an owner and a billing account (normally the same account). You can keep the current account as billing account: the new account gets access to the domain's settings, but invoicing still goes to the original account. This is normally used by resellers who want to keep the invoicing but give their customer direct access to the domain's control panel.
I made a mistake
If you make a mistake by accident, make a new transfer request straight away, e.g. to yourself – then the previous one no longer works.